Sky Go Not Working in Spain: Best [2023 Hacks] to Get it Fixed Easily


Are you having trouble with the Sky Go not working in Spain? If so, you are not alone. Many people have been reporting issues with the streaming service recently. From video buffering to complete shutdowns, there has been a range of difficulties causing disruption with the Sky Go app not working.

The good news is that you can solve your challenges like Sky Go not working on laptop and have your app up and running. Now you don’t have to ponder why won’t my Sky Go work. Having access to Sky Go is great, but if you’re located in Spain, then you may experience geo-restrictions.

Thankfully, with the help of the best VPN for Sky Go like ExpressVPN, you can still stream Sky Go in Spain to watch your favorite movies like Goodfellas and shows like Chernobyl when traveling in Spain. This article will provide you with some general troubleshooting advice, as well as information on how to fix sky go on a variety of devices.

Why is Sky Go not working in Spain? Most Common not working issues in 2023

Let’s find out some common issues with Sky Go:

  • Your ability to use the Sky Go app or Sky Go Extra would be severely impaired by these on-screen warnings.
  • Sky Go customers have complained about a black screen after downloading the newest update.
  • Upon first logging into the app, this issue has been experienced by a few users.
  • Others have claimed that they cannot find the play button after selecting the desired show.   

Before calling their customer service hotline, try these basic laptops or Xbox one troubleshooting methods.

How to Fix Sky Go App not Working in Spain? [Common Troubleshooting Tips]

If you’re having trouble with the Sky Go app, try the following solutions:

  • Force-close and reload the app. The iOS home screen may be accessed by swiping down from the bottom. Swipe Sky Go up in the app’s menu. Launch Sky Go again to verify.
  • Delete and reinstall the app. Press and hold the Sky Go app’s symbol on the home screen until a menu opens, then select “remove the app.” You may download it again from the app store.
  • To restart your phone, please follow these steps even when Sky Go not working iPad. It’s the most time-consuming option, so try everything else first. Hold down the right-hand button and volume control, then swipe right to shut off an iOS smartphone. Press the same two buttons after 30 seconds to turn it on. 

Sky Go not functioning properly for you might be due to a number of different factors. Here, we’ll examine these obstacles and outline the means by which they may be overcome.

Fix Connectivity issues while Streaming Sky Go App in Spain

Both of the following are viable options:

  • On an iOS device, pick Wi-Fi from the settings menu. Your phone automatically scans for neighboring networks, and you may join one.

Look for available networks and connect.

  • iOS users may get mobile data by choosing “mobile data” in settings.

Consider using mobile data.

Check to see if servers are down in Spain



It might be a problem with Apple’s servers (if you’re using an iOS device) or Sky’s network that’s completely beyond your control. Whether you want to know if Apple’s servers are down, go on over to, and if Sky’s are, head on over to Sky Go.

Sky Go not working in Spain: Easy fixes Guide for streaming devices

Let’s talk about some easy troubleshooting tips to get Sky Go back up and running on your streaming device. With our help, you’ll be ready to watch all of your favorite shows in no time!

Still getting Sky Go not working issues, Contact Sky Go Customer Service

How to fix Sky Go app not working on Windows in Spain?

When you’re experiencing difficulties with Sky Go not working windows 11 or 10, you may try a handful of different solutions.

Let’s talk about some of the easy fixes below.

Turn off the firewall on Windows



When Sky Go not working Windows 10 issue pops up, you can turn off the firewall. You may disable your firewall by doing the following even when Sky Go not working on laptops error occurs:

  • Press the “Windows” key followed by “S.”
  • Enter “Firewall”.
  • Select Windows Defender.
  • Click “Control Panel” to load.
  • Select “Windows Defender Firewall” and then click “Settings”

Choose whether to enable or disable the “Windows Defender Firewall” to access the Defender’s settings.

  • Disable Windows Defender Firewall. 

Install clean boot for Windows


Conflicting third-party apps can be deleted by running a clean boot.

Use this guide to learn how to clean boot your computer:

  • Select “Run” and proceed.
  • Click the “OK” button.
  • Start “System Configuration utility.”
  • Click the “General” tab:
  • Options for a Customized Startup Experience: Load Operating System Services and Retain the Default Boot Settings
  • Do not load startup items; uncheck box.
  • Click “Hide All Microsoft Services” under the Services menu.
  • You should choose “Disable All” and afterwards “Apply and OK.”     

Remove Cisco VideoGuard form your device

You may disable it by following these procedures:

  • Launch the Run dialog.
  • In the run prompt, type > appwiz.cpl.
  • Please confirm your action by selecting “OK.”
  • To remove Cisco VideoGuard, choose the menu item.
  • To proceed, please choose “Yes.”   

Reinstall the Sky Go App on your Windows



  • To delete the Sky go app, tap “Uninstall.”
  • To proceed, please choose “Yes.”
  • Remove the VideoGuard Player and Sky Go files to finish.
  • Select “File Explorer” to access your files.   

If you want to access this directory with Windows Explorer, do the following:

  • Go C: Users[User Folder]AppDataLocalCisco.
  • Delete the VideoGuard file.
  • Now C:>User > [User Folder] > AppData > LocalLow > Cisco.
  • Select VideoGuard and press delete.
  • This one can remove “Sky go” or “Sky” folders.
  • Reinstall and run Sky Go to see whether it works on laptop. 

How to fix Sky Go not working on Mac in Spain?

There are a few methods when you want to fix sky go not working on mac.

Method 1 – Quit Cisco Video Guard Monitor

Try the following method when Sky Go not working on Mac:

  • Select the Search icon.
  • Enter “Activity Monitor.”
  • Cisco Video Guard Monitor may be accessed under the CPU submenu.
    choose the Exit button. 

Method 2 – Turn off your firewall on Mac

If this solution does not work, there are others to try when Sky Go something went wrong Mac:

  • Select the Apple logo.
  • Select the Preferences option in the System menu.
  • Choose the Privacy and Security tab.
  • Go to the Firewall menu and then click Stop.   

Whenever this doesn’t work, try the next option.

Method 3 – Reinstall the Sky Go app on your Mac

  • Select “Finder” from your dock.
  • Select the Applications folder and open it.
  • Take down the Sky Go app.
  • Select the Search icon.
  • Enter “Cisco” in the search bar and choose “Show All.”
  • Remove the folder it was installed in.
  • Now reinstall it again   

Now, let’s talk about fixing the issue when it’s not working on Xbox one.

How to fix Sky Go not working on Xbox One in Spain?

you may attempt the simple troubleshooting procedures described below for this sort of device.

Strategy 1

  • Select “My Games and Apps”.
  • To delete a game from your console, select it and press the Start button.
  • To access the Apps section, go to the Store menu.
  • Find Sky Go and click “Install” to get it.   

Strategy 2

  • Hold the Xbox One’s power button for 10 seconds without turning it off to hard reset.
  • Switch it back on if it turns off.
  • Green screen on startup. 

How to fix Sky Go not working on Android in Spain?

When Sky Go not working on Android, you can try to do the following:

  • Delete app data and cache in a phone’s Settings app.
  • Each phone offers distinct options.
  • Relaunch Sky Go after clearing cache and data.
  • If nothing works, delete and reinstall Sky Go.   

Still getting Sky Go not working issues in Spain, Contact Sky Go Customer Service

There may be a need to contact their customer support hotline if these problems persist. Monday through Sunday, 8:30 a.m. to 11:30 p.m., you may reach them at 0800 151 2747 or 0344 241 1653.


Your My sky go may not work for a different reasons. Yet, the first thing you can do to free up space is to restart your device. If those steps don’t work, try uninstalling Sky Go and reinstalling it from the App Store or your Purchased list.

Sky Go online wont work on smart tv due to the compatibility issue. If the Cast symbol in the Sky Go app doesn’t appear on your Smart TV, it means you’ll need to purchase a second Chromecast gadget (Chromecast 3 or Chromecast Ultra) and connect it to your Smart TV so you can stream content from Sky Go.

The 001 error on Sky Go is usually caused by an outdated version of the app. To fix this, uninstall the app from your device and reinstall the latest version from the App Store.

When Sky Go not working on PS4, then you can try the following troubleshooting:

  • Reboot app
  • Reinstall Sky Go app
  • Restart your device
  • contact Sky customer support

The PlayStation 4’s Sky Go feature sometimes fails to sign you in and becomes inaccessible after the system has been in sleep mode. Reinstalling the app may solve the problem.

When problems using SKY GO on a Chromebook due to a codec 14 problem, you can try the following to fix sky go. In the Chrome browser, type chrome:/flags followed by a search term like “video.” It’s recommended that you turn off both WEBRTC Hardware visual decoder and Hardware-accelerated visual decoding. Please restart your Chromebook.

When Sky Go not working on Firestick, you can’t do anything because Sky Go is not available for Firestick at this time. The program may be downloaded on PCs and Macs, in addition to iOS and Android smartphones. However, you can check out a detailed guide to install Sky Go on Firestick with easy tricks.

Wrapping It Up!

If you are having trouble with Sky Go not working, don’t fret. This blog has given you the best solutions to help you get your streaming service back up and running in no time. If the solutions for the common, not working issue listed here are not helping, then it’s time to contact customer service for further assistance.

When traveling abroad, you should rely on a premium VPN subscription with reliable UK servers like ExpressVPN to unblock Sky Go.

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Christina William

An avid traveler, always thrilled with the idea of exploring new places, Christina loves to strike off destinations from her bucket list whenever she gets an opportunity. Two constants of her life, whether at home or on the go, are Disney and Marvel shows and movies.

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