How to Fix Hotstar Playback issue in Hong Kong: [Tips and Tricks]

Hotstar Playback issue in-Hong Kong

Hotstar doesn’t function despite repeated tries? Like many, are you Googling “how do I fix Hotstar app’s video playback fail issue?” Well, you have landed in the right place. But before we move toward a resolution. Let us narrow down to why you may be facing the Hotstar Playback issue in Hong Kong.

Disney+Hotstar is a popular video-on-demand streaming platform with a massive library of content consisting of famous shows like Rennervations, Romancham, VED, Family: The Unbreakable Bond, Saas Bahu aur flamingo, etc and live sports matches NEW vs ARS and events like IPL 2023. Unfortunately, at times you may come across playback issues that can affect your streaming experience on Hotstar.

Playback errors can occur for multiple reasons such as Insufficient storage of your device, old Hotstar application, restricted network, router problem, poor wifi, geo-blocking issues, etc.

Depending on what is causing the Hotstar playback error on TV, you can easily fix this problem. Here’s a detailed guideline on what to watch and how to watch Hotstar in HongKong without issues like Hotstar error NM 4000.


What is Playback Streaming on Hotstar?

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You won’t be able to stream your favourite content until you get rid of this error!

Disney+Hotstar is a subscription-based streaming platform where you can watch live shows, sports, award-winning movies, and popular web series. You can use the Hotstar application on almost all devices, including Apple TV, LG TV, Samsung TV, Laptop, etc.

Unfortunately, Hotstar is available only in a few countries like India, Thailand, Malaysia, and Indonesia. So, if you are someone living in HongKong, you will encounter a Hotstar playback error on TV or any other streaming device due to content licensing policies.

The only way to eliminate the Hotstar Playback issue in Hong Kong is by using a top-notch VPN service to help you surf the internet anonymously and securely. We recommend using ExpressVPN for this purpose, as it is considered one of the best VPNs available for Hotstar.

You can face Disney Hotstar connection issues due to reasons other than geo-restrictions. Let’s look at them in the following section and find out how to fix the Hotstar error.


What Causes Hotstar Video Playback Issue or Error in Hong Kong?

With over 350 million users and popular shows like Quasi and Bigg Boss season 5 Malayalam, Hotstar is one of the leading streaming platforms. However, sometimes technical problems can lead to multiple playback issues that can stop you from streaming your favorite Hotstar content.

It is important to find the reason that is causing the Disney Hotstar error to solve it. Some of the most common things that can lead to Disney Hotstar connection issues include geo-restriction, browser cache, incorrect DNS settings, bandwidth issues, slow internet connection, etc.

It’s okay if Disney+ Hotstar not working for you due to playback issues, as fixes are straightforward. Scroll down below to understand how to fix Hotstar error codes easily.


How to Resolve Hotstar Playback issue in Hong Kong [100% Efficient]

Are you unable to fix your Disney+ Hotstar error? Try the below-given methods to solve the Hotstar error NM 4000 and any other Hotstar Fatal error, and continue streaming your favorite shows and movies. 

  • Remove proxies or switch off your VPN
  • Change network settings to Automatic from Manual
  • Clear browser or app cache and cookies
  • Get in touch with your internet service provider

Get rid of Proxy

If you use any proxy servers and VPN services to unblock Hotstar content in HongKong, you will have to disable them all. Unlike other streaming services, Hotstar has strict protocols to ensure exact locations – most free VPNs get instantly detected.

This is why we recommend ExpressVPN, as it is not only fast and secure but can power through all geo-blocks, no matter how stubborn they might be. Once connected to an Indian server, you can enjoy all that Hotstar has to offer, from movies to shows, documentaries, and sporting events.

Automatic Network Settings

Go to your device control panel and search for the Properties option in the Network Connections section. Select the Internet Protocol v4 and set the IP and DNS server address settings to automatic.

Clearing Cache and Cookies

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Clear your cookies and cache.

After visiting different sites or using the app very often, a considerable amount of cache and cookies likely get saved. Because of this, Hotstar may act up, so you need to resolve it by clearing cookies and cache.

Open the browser and click on the three dots present in the top right corner of the screen. Click on the More Tools options to reach the clear browsing data section. Here you can delete all of the cache and cookies data.

Contact your ISP

If you cannot solve your Disney Hotstar issues despite following the above-given steps, it is recommended to consult your ISP to reboot your entire connection.

They will restart the connection and will also check if your IP is blacklisted or not. Once done, all playback issues will be resolved.


FAQs – Hotstar Playback issue

  • Open the Hotstar application on your iOS device and fill in the required credentials to sign in to your account
  • Go to the top right corner of the screen and click on the app’s more icon option
  • Now Tap on My account and search for the Start Your Free Week option
  • Enter your Apple ID password, Touch ID, or Face ID to get the screen for streaming

NM 4040 error occurs in Hotstar when your device network setting is not set to auto, or its timings do not match with the internet.

ExpressVPN is one of the best VPN services that can help you bypass all the geo-restriction errors so that you can easily stream your favorite Hotstar content inHongKong.


Wrapping Up!

Don’t worry if you come across Hotstar playback issues in Hong Kong because you can solve this problem very easily on your own without getting any help from a professional.

Before jumping to solutions, finding out what is causing these issues is important. So, read the above article and resolve your Disney Hotstar issues within a few minutes.

If you encounter any Disney Hotstar fatal error apart from the one mentioned here – do let us know in the comments section below.

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Christina William

An avid traveler, always thrilled with the idea of exploring new places, Christina loves to strike off destinations from her bucket list whenever she gets an opportunity. Two constants of her life, whether at home or on the go, are Disney and Marvel shows and movies.

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