How To Fix Disney Plus Error Code 142 In UK [UPDATED]


Disney Plus Error Code 142 in UK
If you come across Disney Plus error code 142 in UK, it is often due to problems with the servers. The servers are probably unavailable due to a glitch or under maintenance. Another reason for Error Code 142 is an issue with your internet connection, or your app is outdated and needs an update installed.

While this seems to be an issue to many subscribers, the Disney Plus brand has been a dream come true for most fans. It has one of the richest content hubs; Disney, Star Wars, National Geographic, Pixar, and Marvel.

We are aware that it’s so boring to have positive vibes on your favorite TV show, only to have your screen display “ error code 142”.

However, it’s a no-brainer that instead of doing away with the streaming app, fans choose to look for ways to fix the errors in Disney Plus.

Next time, if your Disney Plus is not working due to the Disney Plus Error Code 142, you can find ways to fix the error code 142 and steps to fix the error on different devices.

How to Fix Disney Plus Error Code 142 in UK [Easy Steps]

Interestingly, no platform is 100% guaranteed to be free from errors. But the good news is that these errors can be solved effortlessly. There are some troubleshooting steps you need to keenly follow on how to fix Disney Plus app error code 142 in UK. They are:

We will elaborate on the steps in detail later.

What is Error Code 142 on Disney Plus?

Just like other streaming platforms, Disney Plus has issues too. We need to understand what is error code 142 on Disney Plus. Basically, the error comes from a weak or unstable internet connection or even server issues.

The Disney+ error code 142 message reads:

“We’re sorry, but we’re having trouble connecting you to the service. Please check to see that you are still connected to the internet and try again.”


Disney Plus error code 142 message.

It could also be caused by an outdated Disney App. Once you learn of the culprit, it becomes easy to handle the problems. You can also read our guide about how to activate Disney Plus Login Code if you think this can be due to login issues. And if you are wondering why the Error code 142, here is the reason.

Why does Error Code 142 Occurs on Disney Plus?

When you try to stream your content on Disney Plus, when there are issues, you will receive an error. The Error Code 142 means that there is an issue with your app. It could be on your internet connectivity or your server. With the right steps, such issues are easy to solve.

Fix Disney Plus Error Code 142 in UK [Step By Step]

Many Disney Plus subscribers have had issues with their Disney Plus app not working. If you constantly receive Disney Plus Error Code 142. Below are the steps you need to follow to fix the issue.

Close and Restart the Disney App

You can solve the issue by:

  • Force stop and re-launch the Disney Plus app. The tech gurus will tell you that rebooting is the first resort to solve your device issues.
  • Check if the issue is resolved.
  • If the problem persists, you can try these other options.

Check your Internet Connection

One of the main culprits for Disney+ Error Code 142 is weak internet. To solve the problem, you can:

  • Perform a speed test to confirm whether you have an unstable network. For instance, if connected to a WIFI, turn it off on the device you’re using and reconnect after a few seconds.
  • If there is a weak connection, your device will indicate Not Connected. The same is the case for other devices such as routers or modems.
  • Close them and restart again.
  • If the issue lingers still, seek help from your internet provider.

Check if Your Server is Down

In most cases, servers get down because of spikes in traffic. It’s a significant concern to streamers.

However, you can use websites such as Down detector that are quick to provide you with real-time information on the happenings of other websites or services. With this, you can tell if Disney Plus is down or if there are issues.

Such websites are pretty quick compared to other internal monitoring tools and software such as Downdetector, Datadog Network Monitoring, and others.


The servers of Disney Plus are mostly overcrowded, causing this error.

If you note your server is down, you can troubleshoot the problem using Network monitoring software such as Traceroute, a computer network diagnostic command that will help you detect any disconnection; then, you can debug.

Or, the issue could emanate from an unknown IP address; having a valid one will keep you on track. You can use a reliable VPN such as ExpressVPN to solve such problems. It would also be good to ensure you don’t overload your servers by using software load balancers such as Varnish or Balance.

Sign Out of Disney Plus and Sign In Again

Once you sign out, give your Disney Plus App a few seconds and sign in again. You can do this:

  • Click on your Profile in the upper-hand right corner.
  • Check for the Account Details.
  • Click Log Out on all your devices; you will be required to enter your password to effect this.
  • Once you sign out, visit the Disney Plus website and Select Log in, you will enter your email address to continue.
  • If the issue is not solved, go for the next step.

Update the Disney Plus App

In most cases, Disney Plus Error Code 142 occurs due to an outdated version or corrupted data. Always ensure your Disney Plus App is up to date on your Chromecast device or any other device. You can:

  • Open the App Store.
  • Click on your Profile to see the list of all available updates.
  • Locate Disney Plus and click on the Update button.

Uninstall and Re-install the Disney Plus App

Uninstalling and reinstalling your Disney Plus App could be the answer to your issues. Follow the below steps. Note that, after uninstalling, you make sure that you have re-installed your Disney app correctly.

  • Open the Google Play Store.
  • Locate the Disney Plus app.
  • Select Uninstall.
  • To re-install the app, power on your device.
  • Search for the Disney Plus app and then Download it.
  • Log in again using your existing credentials.

Disable VPN or Proxy

VPNs are good at unblocking geo-restricted content; they also provide privacy. A proxy separates end-users from websites or helps get your traffic through a mediating server. However, the two could pose issues with your Disney Plus app.

Not every VPN works with Disney Plus, as the app is keen to detect weak VPNs and block them from accessing its servers. The same case to Proxy; most of them are easily detected by Disney Plus. The solution would be to remove the proxy server and see if the problem is resolved.

If you are watching Disney Plus from an unsupported country, you can use a reliable VPN like ExpressVPN to unblock the platform. It is the most trustworthy VPN that works with Disney+ without any issues.

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Use a Different Device or Browser

You can check if your Disney Plus will work on another device or browser. You may find the app working on the new gadget. For a browser, you can use Firefox, Chrome, or Internet Explorer.

If these fixes don’t solve the issue, our detailed guide on how to fix Disney Plus not working will definitely provide the core solution to get rid of this problem easily!

Again, for the devices, you can use Amazon Fire TV, Amazon Fire Tablet, Android TV, Apple iPhones, and iPads, among others.

Fix Disney Plus Error Code 142 on Different Devices

Note that it’s possible to solve Disney+ Error Code 142 and Disney+ Error Code 14 on different devices as below. For instance, if you are getting an error code while streaming Disney Plus on Smart TV, you can follow the steps below to fix the problem.

How to Fix Disney Plus Error Code 142 on Amazon FireStick & Fire TV

If you are getting a Disney Plus error code on your Amazon Firestick & Fire TV, here is how to fix the issue.

  • Close and restart your Disney Plus app.
  • Check your internet connectivity.
  • Make sure your server is not down.
  • Try signing in and out of the Disney Plus App.
  • Uninstall and re-install your Disney Plus App.
  • Choose another device or browser.

Note: You can also check for data corruption and cache issue which often result in Disney+ Error Code 401 and cause errors on Firestick and Roku devices.

How to Fix Disney Plus Error Code 142 on Google TV

If experiencing Disney Plus error code 142 on your Google TV, follow the same steps listed above as follows:

  • Close the app and restart again. You can also turn your TV off and on again.
  • Check whether your internet connection is faulty.
  • Update the Disney Plus app on your Google TV.
  • Uninstall and reinstall the app.
  • Clear cache and data.
  • Test other apps on your Google TV to see if they are working.
  • Try another device or browser.

How to Fix Disney Plus Error Code 142 on Sony TV

If getting Disney Plus error code 142 on your Sony TV, follows the steps below to fix the issue:

  • Close and restart your Disney Plus app.
  • Check your internet connectivity.
  • Check your server.
  • Try signing in and out of the Disney Plus App.
  • Uninstall and re-install your Disney Plus App.
  • Opt for another device or browser.

How to Fix Disney Plus Error Code 142 on Android TV

To fix Disney Plus error code 142 on your Android TV

  • Turn off the app and wait for a few seconds before restarting it.
  • Check your internet connection.
  • Check for a newer version of the app on your Android TV.
  • Check the server status.
  • Update your Disney+ app.
  • Locate the Disney Plus app and reinstall it.

How to Fix Disney Plus Error Code 142 on Chromecast

There are many reasons why Disney Plus Chromecast not working can occur. If you experience error code 142, try the below steps to fix the issue:

  • Close the app and restart again.
  • Check whether your internet connection is faulty.
  • Update the Disney Plus app.
  • Uninstall and reinstall the app.
  • Clear cache and data.
  • Try another device or browser.

Other Disney Plus Error Codes

There are many Disney Plus error codes that you might come across while streaming. Fortunately, these error codes can also be solved effortlessly.

Some of the most common error codes include:

  • Disney Plus Error Code 86: It’s an error related to an account issue or device compatibility.
  • Disney Plus Error Code 83: The error mainly results from Disney Plus not being compatible with some devices.
  • Disney Plus Error Code 73: It mainly occurs to Disney Plus subscribers who want to stream content unavailable in their location.
  • Disney Plus Error Code 41: The common known cause is due to streaming content that the service doesn’t have the right to stream. It could also be caused by the system being overloaded.
  • Disney Plus Error Code 90: Also Caused by login or connectivity issues.
  • Disney Plus Error Code 76: Caused by weak internet connection, Outdated or corrupt data could disrupt your browser
  • Disney+ Error Code 93 – Disney+ is configuring some suspicious activity from your account
  • Disney Plus Error Code 42: The error message occurs due to a weak or unstable internet connection.
  • Disney Plus Error Code 24 and 43: The two related errors occur due to internet connection issues.

These error codes can appear in any region while streaming Disney+. If you encounter the above errors, you can try to close and restart your app, uninstall and reinstall it, clear cache and data or use a different device or browser. But if the problem persists, seek help from Disney Plus.


The easiest way to fix Disney Plus error code 142 on Android is to restart your Android device. If that does not fix the problem, please check the server downtime of Disney Plus, your VPN (if you are accessing it from a geo-restricted region), or your ISP.

Since Error Code 142 usually results due to server problems, you can only wait for the servers to be back up again.

The main reason why Disney Plus may be unable to connect is that the device in use is not compatible with the app.

However, other issues can lead to this, such as weak internet, which can be confirmed by performing a speed test. It could be an outdated version or a corrupted cache, which can be solved by clearing the cache and data.

The reason is there are underlying issues that trigger the error code. These could range from a poor internet connection, outdated version, and server down, among other issues.

These issues can be solved by refreshing your internet connection, installing and reinstalling your Disney Plus app, trying another device or browser, and deleting corrupt files, among others.


While every streaming platform has issues, nothing is more irritating when streaming your juicy content on Disney Plus UK than Disney Plus error code 142.

Interestingly, you will not find a Disney Plus warning about the Disney Plus app Error Code 142. And that’s why many subscribers get in a fix wondering how to solve the issue.

But now, you have all the reasons to enjoy your Disney Plus content without hitches. We have stipulated the steps to follow to fix the error. Enjoy your streaming from the one-stop-shop of all entertainment without error messages getting your way.

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Christina William

An avid traveler, always thrilled with the idea of exploring new places, Christina loves to strike off destinations from her bucket list whenever she gets an opportunity. Two constants of her life, whether at home or on the go, are Disney and Marvel shows and movies.

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